• How can I get additional garage remotes for our property?
• Who should I contact for access through the city gates on the levee according to the Department of Water Resources?
• How can I update my contact information for the community clubhouse?
• What is the park/pedestrian gate access code for The Rivers community and how can residents obtain it?
• What is the procedure for obtaining and using access codes, associated costs and location of the keypads?
• What is the procedure for obtaining and/or replacing access cards, including, cost and quantity limitations?

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• What is the process for making a reservation at the clubhouse, including any fees or deposits, alcohol policy, access information, holiday policy, cancellation policy, and who can make reservations?

• When is the annual meeting of the association required to be held according to the bylaws?
• In which month is the annual meeting of the Homeowners Association historically held?
• Is a Nominating Committee required for the annual meeting?
• Is a record date of Ownership required for an annual meeting?
• How many days before the annual meeting must the record date of ownership be established?
• What are the notice requirements for the Annual Meeting?

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• What is the frequency of the Board Meetings and where are they held?

• What happens if my association issues a special assessment?
• Does making a payment on the Resident Portal have any fees?

• What are the approved exterior colors for the clubhouse at The Rivers HOA, including specific applications for each color?
• What is the contact information for the management of the Regatta Condominiums sub-association?
• What is the new office address and hours for The Rivers HOA, effective April 15, 2025?
• Who should I contact for Association management questions, drop-offs, receipts, or key pickups?
• Where can I find copies of my association's documents?
• I received a non-compliance/violation letter. What should I do?

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• What are the responsibilities and restrictions of owners who rent or lease at the association?

• Where can I obtain my mailbox key for my home in The Rivers association, and what documents do I need to bring?

• Who should I contact to report an out street light, abandoned vehicle, illegal dumping, or a homeless camp in the community?
• What type of exhaust fans are specified for use in the pool bathrooms and pool equipment room?

• What is the process for vehicle registration for owners at The Rivers association?
• What are the parking rules regarding permits, homeowner vehicles and guest vehicles within the association?
• What is the Association Tow Policy?
• Who should I contact if my car was towed?

• What are the hours of operation for the pool and are there any specific requirements for accessing early lap swim?

• What are the specifications and maintenance responsibilities for signage and flags within The Rivers HOA?

• What information is available about the masonry walls installed by Oldcastle Infrastructure around The Cove and Century development?